When launching a new system, partnership and support can make or break it.
Northeast Georgia Health System (NGHS)’s Tiffany Young, BSN, RN, CDCES, knew this all too well when the not-for-profit community health system was implementing Glytec’s eGlycemic Management System® (eGMS).
As the Diabetes Program Manager, Young wears many hats, including care team collaborator, best practices consultant and patient care resource for bedside nurses. She also helps update policies, procedures and order sets.
This big-picture perspective gave Young a clear view of exactly what the health system needed when embarking on change management and rolling out eGMS®— namely, buy-in from leadership, ongoing training for nurses and continuous support before, during and after implementation.
Improving glycemic management and patient outcomes was at the top of Young’s list for what the eGMS implementation would achieve, but she was also focused on her team’s emotional needs and well-being. Would Glytec provide the support that nurses, providers, clinical staff and leadership all needed during this change? Young was committed to finding out.
In addition to buy-in across teams, results included transitioning patients from paper-based protocols to Glucommander™, the insulin dosing decision support module of eGMS, which increased the quality of patient care, got patients out of critical care faster and decreased time to target blood glucose.
Ultimately, Glytec helped the hospital train 1,000+ nurses and 90% of providers, reduce average time to target by 36 minutes and reduce average length of stay by 3.57 days.